Transfer state, not history
The next person needs to know what is true now: the highest-value opportunities, open risks, promised actions and the reason behind unusual decisions.
Make priority visible
A simple priority rule reduces negotiation at every shift boundary. It should combine value, urgency and the probability that a timely action will matter.
Audit the gaps
Track the work that repeatedly stalls after handoff. Those exceptions reveal unclear ownership, missing information or a workflow that depends too heavily on individual memory.